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Grievance Redressal

Grievance Redressal

The SEBI Grievance Redressal mechanism for Research Analysts (RAs) — outlines the process for investors to lodge complaints, track resolution, and escalate matters for timely and fair redressal.

Investor Charter · Grievance Redressal

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

1 Customer Care
Mon–Sat · 09AM – 05PM
Contact Person Shailendra Nirapure
Contact No. +91 91830 5862243
Email-ID thewealthgain11@gmail.com
Address 05-A, Mitra Bandhu Nagar, Kanadia Road, Indore, Madhya Pradesh, 452016, Indore, Madhya Pradesh, 452016
2 Head of Customer Care
Mon–Sat · 09AM – 05PM
Contact Person Shailendra Nirapure
Contact No. +91 83058 62243
Email-ID thewealthgain11@gmail.com
Address 05-A, Mitra Bandhu Nagar, Kanadia Road, Indore, Madhya Pradesh, 452016, Indore, Madhya Pradesh, 452016
3 Compliance Officer
Mon–Sat · 09AM – 05PM
Contact Person Shailendra Nirapure
Contact No. +91 83058 62243
Email-ID thewealthgain11@gmail.com
Address 05-A, Mitra Bandhu Nagar, Kanadia Road, Indore, Madhya Pradesh, 452016, Indore, Madhya Pradesh, 452016
4 CEO
–
Contact Person –
Contact No. –
Email-ID –
Address –
5 Principal Officer
Mon–Sat · 09AM – 05PM
Contact Person Shailendra Nirapure
Contact No. +91 91830 5862243
Email-ID thewealthgain11@gmail.com
Address 05-A, Mitra Bandhu Nagar, Kanadia Road, Indore, Madhya Pradesh, 452016, Indore, Madhya Pradesh, 452016

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: –

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in